Do you love technology? Do you want hands-on experience?

We are looking for dedicated individuals who want to gain real-world experience in different areas of Information Technologies by working closely with our team of: system administrators, web developers and IT personnel. Check out our EIC positions to become a part of the team:

Student Positions:

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Student Technician Assistant

The Engineering Information Center serves the teaching, learning, research and academic communities of the College of Engineering and Computing. As its core mission, EIC is responsible for developing and implementing the College’s Information Systems strategy. This includes the evolution of the underlying computational technologies as well as the communications infrastructure that serve the Center’s diverse set of constituencies. The infrastructure has played a key role in the continual growth of the College’s research and instructional programs.

Additionally, the Center is charged with the management of information systems, hardware, software, and human resources associated with the ENGINEERING INFORMATION NETWORK (EINET). Included are departmental computer resources (both hardware and software), and the technical support provided to faculty, staff, and students in the College of Engineering and Computing. The Center manages an array of Novell, Windows, and LINUX network servers. These servers provide PC’s and LINUX workstations with application services, data storage facilities, and network information services.

EIC provides service in software development, computer consulting, systems design, system integration, telecommunication, networking, solid modeling, visualization, simulations, multimedia, graphic design, web development and computer training to other departments throughout the university and also to outside businesses from our local private industry sector.

Position Description:
Student will be providing desktop support over the phone and in person to all students, staff, and faculty of FIU’s Engineering Center. As well as dealing with hardware, software, and troubleshooting computer problems.

Please email your resume to isocas@fiu.edu.
Pay: $10.00 an hour
Hours: Maximum of 20 hours a week.

Student must have the following qualifications:
Must be enrolled as a student.
NEEDS at least 3 semesters or more before graduating
Must have experience fixing computers
Must know how to install hardware and software
Experience with TCP/IP
Must have Customer Service skills
Background Check is required

Student Lab Proctor

The Engineering Information Technology Center is currently seeking a student to join their team of professionals. Duties to include:

  • Assist Students in Engineering Center – Maintain EIC lab and Equipment
  • Basic data entry
  • Filing papers
  • Making copies
  • Running errands
  • Attend FIU Service Excellence training.
  • Complete Microsoft Word & Outlook trainings.
  • Acquire basic PantherSoft training.

Please email your resume to isocas@fiu.edu.
Pay:
$8.65 an hour
Hours: Maximum of 20 hours a week.

Student must have the following qualifications:
Must be enrolled as a student and Federal Work Study (FWS).
NEEDS at least 3 semesters or more before graduating
Knowledge of basic PC operations required and knowledge of engineering applications preferred
Ability to communicate effectively
Possess a high sense of responsibility and customer service skills
Ability to work well in a team environment
Background Check is required

Full-Time Positions:

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IT Generalist II

Responsible for analyzing, designing, installing, configuring, maintaining, troubleshooting, securing, usage monitoring, and the development of specialized desktop and server systems used within the college. Performs systems security administration functions, monitoring and managing system resources, that includes CPU usage, disk usage, tape backup systems, performs systems backups and recovery procedures to the network infrastructure and application components. Performs a wide variety of evaluation, maintenance, installation tasks to ensure the computer network performance meets the faculty and staff specifications. Provides direction, information, and recommendations regarding configurations and installations to the technicians. Keep current with network technologies, applicable laws and regulations.

  • Provides computer support to the College of Engineering and Computing (CEC) staff on daily operations of CEC IT systems and networking. Operational tasks should be performed in an appropriate and timely way for systems and services include: planning, installation, monitor, repair, and upgrade on a variety of UNIX and Microsoft systems; and administration of typical services like file service, authentication, remote access, application serving, virtual machines, hosted services, databases, backups, and network routing.
  • Designs, develops, implements and maintains security applications in order to support the control systems and subsystems employed by the computing center. Installs/patches new versions of applications necessary for laboratory use. Programs and maintains scripts to automate administrative functions. Programs and/or integrates software for the development of research and instructional use.
  • Maintains network infrastructure in full operating condition and performs emergency calls during system failure when necessary, as well as major system upgrades.
  • Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.
  • Advises on the implementation and support of the computing center hardware and software architectures. Advises faculty and staff on purchases of computer and related equipment.
  • Implements and monitors computing center rules and policies and recommends new and improved procedures to effectively manage the college Windows OS and UNIX infrastructure for both physical and virtual environments.
  • Maintains a working knowledge of the emerging state of the art systems and networking technologies by reading journals, manufacturer literature, and other appropriate material. Attends conferences, workshops, and seminars which will be useful for skill assessment and improvement.
  • Maintains system backup infrastructure for cross-platform environment and network health monitory systems.
  • Maintains Citrix XeanApp servers and Novell infrastructure using e-Directory and Microsoft AD.
  • Implement, manage and monitor college mailing lists, ePO components and security infrastructure.
  • Instructs users in the use of system and networking technology through seminars, documentation, and other educational methods.
  • Performs other related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

  • Bachelor’s degree in Computer Science or related technology field and two (2) years of experience in the field; or an equivalent combination of relevant education and/or experience.

Desired Qualifications:

  • Knowledge of programming languages, concepts, and practices, especially shell and scripting languages.
  • Knowledge of modern networking equipment.
  • Knowledge of standard concepts, practices, and procedures for computer desktop and server support.

Job Category:

  • Administrative

Advertised Salary:

  • $40,000 – $50,000

Work Schedule:

  • Begin time: 8:30 AM
  • End time: 5:00 PM

Pre-employment:

  • Criminal Background Check
  • Fingerprinting Check

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.