Citrix Apps - Engineering Information Center

Users must be connected to FIU’s VPN to access Citrix Apps

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Accessing Citrix Apps using FIU Credentials

Did you know that you could access your engineering applications such as AutoCAD, SolidWorks, Siemens, and others from any secure Internet connection?
If you have never logged into EICAPPS, you will need to install the appropriate client to access your data from the FIU network.

Log into Citrix Apps

You must login to Citrix using your FIU Credentials There are two ways to utilize the EIC Apps remotely: you can download the Citrix client or log on through the web-based client. It is strongly recommended that you utilize the Citrix client, as not all EICAPPS may work on the Web Interface.

USER NOTE: If the application asks you how many cores you would like to select, please do not choose more than two cores, as it will prevent it from running.

Citrix Client – Recommended

Click here for Windows detailed instructions

Click here for MAC detailed instructions

Web Interface

Please ensure that you are using the appropriate link.

Go to https://eicapps.fiu.edu/
Login using your myFIU Credentials.
Select appropriate domain: Students should sign in with “Panther” and Faculty should sign in with “AD”
You can use all the applications that are available for you.
**** If your password does not work with the Citrix client, you must contact FIU’s Division of IT

Student writing in notebook in front of computer

Troubleshoot Citrix

I am not able to login to EICAPPS - "Your credentials are invalid. Try again or contact your system administrator."

If you are unable to sign it, please ensure that you are using your FIU Credentials. If you are still encountering issues contact FIU Division of IT at 305.348.2284

What type of operating system is supported?

We provide limited support for Windows 11. For a detailed list of Windows compatibility with Citrix Workspace, please visit System Requirements and Compatibility.

Citrix Workspace does not support:

Windows OS earlier than Windows 10
MAC OS earlier than 10.14

Can I use an iPad or a Chromebook?

Limited Support is provided for these devices due to extensive incompatibility engineering software running on virtualized platforms.

We recommend reviewing the following page on devices we recommend for engineers: https://eic.fiu.edu/engineering-computer-recommendations/

Where do I save my work?

The recommended method is to save your work on the H: Drive. You are welcome to also save your work on your computer’s drive.

Why is there a delay or why are the applications running slowly?

The delay and speed you may be experiencing is dependent on the speed of your “internet” connection.

Where can I get help?

If you are having trouble, you can also submit a support ticket through the EIC Help Desk here.