Log into Citrix Apps
You must login to Citrix using your FIU Credentials There are two ways to utilize the EIC Apps remotely: you can download the Citrix client or log on through the web-based client. It is strongly recommended that you utilize the Citrix client, as not all EICAPPS may work on the Web Interface.
USER NOTE: If the application asks you how many cores you would like to select, please do not choose more than two cores, as it will prevent it from running.
Please ensure that you are using the appropriate link.
- Go to https://eicapps.fiu.edu/
- Login using your myFIU Credentials.
- Select appropriate domain: Students should sign in with “Panther” and Faculty should sign in with “AD”
- You can use all the applications that are available for you.
**** If your password does not work with the Citrix client, you must contact FIU’s Division of IT
I am not able to login to EICAPPS - "Your credentials are invalid. Try again or contact your system administrator."
If you are unable to sign it, please ensure that you are using your FIU Credentials. If you are still encountering issues contact FIU Division of IT at 305.348.2284
What type of operating system is supported?
We provide limited support for Windows 11. For a detailed list of Windows compatibility with Citrix Workspace, please visit System Requirements and Compatibility.
Citrix Workspace does not support:
- Windows OS earlier than Windows 10
- MAC OS earlier than 10.14
Can I use an iPad or a Chromebook?
Limited Support is provided for these types of devices due to extensive incompatibility engineering software running on virtualized platforms.
Where do I save my work?
The recommended method is to save your work on the H: Drive. You are welcome to also save your work on your computer’s drive.
Why is there a delay or why are the applications running slowly?
The delay and speed you may be experiencing is dependent on the speed of your “internet” connection.
Where can I get help?
If you are having trouble, you can also submit a support ticket through the EIC Help Desk here.