Woman working on laptop next to server room

Tutorials – Instructional Videos

We’ve compiled our most helpful videos in one place for you to access easily. Watch these step-by-step videos to learn how to set up FIU’s VPN or our Citrix client!

New Tutorials Coming Soon…

As we continue to create new tutorials to enhance your experience, if you encounter any issues, please don’t hesitate to submit a request through EIC’s Help Desk. We’re here to help!

2 Factor + VPN

As part of its ongoing cybersecurity strategy, The
Division of Information Technology has implemented
a mandatory two-factor authentication for the
Enterprise Virtual Private Network (VPN).


Video 1: Using the DUO mobile app
Video 2: Using a phone
Video 3: Using SMS

 

Please note that FIU Division of IT manages
FIU’s VPN. If you have issues connecting
please contact them at: 305-348-2284.

Enroll in 2 Factor
Authentication

Two-Factor Authentication will increase security
measures on your account by requiring two
steps to log in to your FIU services: something
you know (your password) and something
you have (a physical device, like your smartphone).


Video 1: Enroll using a smartphone
Video 2: Enroll using a mobile phone
Video 3: Enroll using a landline

Instructions: Getting Started with 2-Factor Authentication